Professional Office Resume

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DESIRÉ GONZALES

dj@gonzales.com
 
EXPERIENCE
Jet Propulsion Laboratory
Senior Secretary
Section secretary for Measurement, Integration and Test department. Provide specific day-to-day administrative support to organizational management including coordinating meetings, travel and produced expense, workforce, monthly and weekly reports.
Maintain IT Security Database Plan
Section DocuShare Library reorganization and improvements
Coordinate Re-badging for Section and E2190
P-Card and Requisitions
 
Universal Field Services, Inc.
Office Manager
Produced a large volume of high-end proposals for right-of-way, relocation and acquisition real estate. Acted as IT for branch office installing software, troubleshooting and maintaining network.
 
Volt Services Group, Remedy
Executive Assistant/Executive Secretary
Performed various duties as an Executive Assistant and Executive Secretary to Vice Presidents and Directors in various areas.
Rain Bird (Molding and Distributions) and 3M Unitek:
Duties included writing correspondences at the executive level, making travel arrangements, spreadsheets, PowerPoint, purchasing and office/administrative duties. Provided meeting support (scheduling through Outlook/Lotus Notes, set-up, food, hotel accommodations), issue purchase orders and maintain and order office supplies and special projects. Working with AS400 systems database.
Legal Assistant/Secretary
Performed transcriptions by Dictaphone of correspondences to corporate, workman’s compensation and real estate lawyers on a variety of subjects in varying degrees of confidentiality and highly sensitive topics. Redline contracts, typed and organized pleadings. Maintained a collections database and processed write-offs from various divisions by sending demand letters and/or sending to the collection agency.
 
La Habra Heights Fire Department
9-1-1 Dispatcher
Respond to 9-1-1 calls filtered through Sheriff and Los Angeles County Fire Department dispatching appropriate emergency equipment and personnel. Interfacing with various agencies as needed such as other fire, police, and utility. Interact with the public via face-to-face or over the phone.
 
PAST EXPERIENCE
Supervised market research studies and creative presentations for NT marketing research program implementation for HallMark, Digital and Microsoft. Copywrited ads for campaigns in the healthcare and commercial catalogs. Published numerous magazine articles based on interviews and research. Dispatcher for contractor to OCTD.
 
EDUCATION
California State University, Fullerton – BA in Drawing and Painting, Minor in Mathematics
Courses taken included: Computer Science, Marketing, Physics, Journalism, Creative Writing and Art Conservation.
Orange Coast Community College – Associate of Arts
 
SKILLS
Microsoft Suites, Project 2007, Lotus Notes, DreamWeaver, Photoshop, Final Draft, ATS LAN, AS400, Transcription, Oracle, VAX and PeopleSoft, Webmistress: HTML scripting, some Mysql, WebPage design
 
CERTIFICATIONS
Certificate of Commercial Art from Orange Coast Community College, Costa Mesa
Project 2007 Level 1 & Level 2, Certificate of Completion
Understanding Space Certificate of Completion
 
AWARDS
Received two – Take-A-Bow Awards for contributions to division from Rain Bird Corporation.
Received an I.Q Award for contributions to safety from Rain Bird Corporation (monetary).